GoDaddy vs HostPapa (2019) – “The Surprising Truth” Cloud or shared Hosting

Ryan FrankelRyan Frankel
Hosting Expert

GoDaddy and HostPapa are two of the oldest names in the hosting biz, and they’ve each taken over their own corners of the market. While GoDaddy is a world-renown domain name registrar, HostPapa’s claim to fame is their local feel as one of the few independently owned web hosts in existence. We love both of these providers for beginners, but let’s boil it down to their strengths and weaknesses in each of the main hosting categories below.


GoDaddy review

GoDaddy is exceptionally well-known in the hosting space, typically serving as site owners’ introduction to the world of web hosting. The company makes it incredibly easy and affordable for folks to choose… read more +

GoDaddy is exceptionally well-known in the hosting space, typically serving as site owners’ introduction to the world of web hosting. The company makes it incredibly easy and affordable for folks to choose a domain name, sign up for hosting, and start building their online business or personal web property. While known for its domain, email, and shared hosting services, GoDaddy offers options for virtual and dedicated servers as well. The company makes the upgrade process as seamless as possible, so you shouldn’t shy away from scaling your site as your business needs grow; GoDaddy is a hosting home that will grow alongside you.

The user control options are pretty popular in the hosting space: your choice between the easy-to-use cPanel or Plesk control panels, plus root (administrative) access for more tech-savvy customers. If you’re particularly interested in webmail, GoDaddy offers an intuitive interface for keeping up with the unlimited email accounts you have available to you as a customer. All of this can be easily accessed and secured with your GoDaddy login info that you receive upon sign-up.

Customer support has been a focus of the GoDaddy team of late. Today, the team has an award-winning collection of experts on staff, readily available to handle customer support tickets and emails 24 hours a day, seven days a week. While they’re on hand to talk you through any issues, they’re also keeping an eye on your server (as well as other clients sharing your server). The company’s around-the-clock security monitoring enables GoDaddy to guarantee uptime rates of 99.9% or better. This uptime rate is by no means outstanding in the industry, but for most end users, it’s all that’s required.

The bottom line is this: GoDaddy is a go-to domain web host for millions of users worldwide for a reason. The company maintains an ever-expanding network of users by offering blazing-fast load times, award-winning security and support, and a free domain name when you sign up for a year-long plan. It’s a great hosting deal, particularly for first-timers and small businesses owners, at a really great price point.

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  • Industry-leading load times
  • Award-winning support and security
  • World’s #1 Domain Name Registrar
  • Choice of cPanel or Plesk included
  • 99.9% uptime guaranteed
  • Get started on GoDaddy now.

Money Back Guarantee

30 days

Disk Space

100 GB – Unlimited

Domain Name

FREE (1 year)


HostPapa review

One of the earliest hosting companies to power its datacenters with renewable energy, HostPapa is an established provider that furnishes customers with plans backed by award-winning customer service and… read more +

One of the earliest hosting companies to power its datacenters with renewable energy, HostPapa is an established provider that furnishes customers with plans backed by award-winning customer service and covered with a bevy of features. Currently hosting more than 500,000 websites, HostPapa is the epitome of a high-value, low-cost provider.

We went straight to the source to find out what sets HostPapa apart from other hosting companies and sat down with CEO Jamie Opalchuck, who said HostPapa is “a little bit different than the average beast” in the hosting industry. The privately-owned company considers itself less of a straight-up hosting provider and more of a one-stop shop for small businesses looking to grow their brand and online presence.

Whether through CRM tools, automatic backups, or unlimited storage, we found that HostPapa excels at giving its customers a seamless, easy experience.

Each user gets a dedicated account manager and a single bill, no matter how many services are added. That account manager will recommend products, such as email platforms, based on your needs — even if it means suggesting Google Apps or Microsoft Office 365 instead of HostPapa’s proprietary platform.

“We want to act as consultants and help our customers reach new heights,” Jamie said. “It’s a different take on the hosting industry.”

With locations in 18 countries and support in four languages (English, French, German, and Spanish), customer support is a major component of HostPapa’s modus operandi. Representatives are available to assist users around the clock, including for one-on-one video chats.

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  • Award-winning PapaSquad Support available 24/7/365
  • One-on-one video training sessions with HostPapa expert
  • FREE drag-and-drop website builder
  • Unlimited storage and bandwidth
  • SiteLock, CloudFlare, Google Apps, and Office 365
  • Get started on HostPapa now.

Money Back Guarantee

30 days

Disk Space

100 GB – Unlimited

Domain Name

FREE (1 year)


GoDaddy review

A major pull factor for GoDaddy’s hosting services is certainly the cost. It’s hard to beat web hosting for a dollar per month, especially when the company includes a free domain name, control panel, and… read more +

A major pull factor for GoDaddy’s hosting services is certainly the cost. It’s hard to beat web hosting for a dollar per month, especially when the company includes a free domain name, control panel, and impressively fast load times. The company makes it not only affordable but super easy to get started — for first-timers, bloggers, business owners, and others.

You can choose a GoDaddy hosting plan based on your exact needs, with a range of options for storage, email, processing power, and other resources. If your site grows to need scalable and/or dedicated resources, the company’s team makes that transition easy. Virtual and dedicated servers can be provisioned in minutes, with root and cPanel access, and no re-provisioning is required for upgrades. All GoDaddy plans are equipped with the user control of cPanel (or Plesk, if you prefer). From cPanel, you can easily install and set up popular web applications for blogging and/or ecommerce.

A big name in the budget web hosting space, GoDaddy is consistently improving the performance of its servers, website, and services to offer a great customer experience. With cPanel control and 1-click installations for standard web apps, you can get your website up and running quickly. The company’s 24/7 security monitoring and DDoS protection allow you the comfort in knowing the professionals are making sure your site is online, loading quickly, and hacker-free. That power and peace of mind — at such a low price point — is quite a value deal.

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  • World’s top registrar offers a FREE domain with hosting
  • Industry-leading page load times for your site
  • Unlimited bandwidth with up to unlimited storage space
  • Choose between cPanel or Plesk control panels
  • Award-winning support on hand 24/7
  • Get started on GoDaddy now.

Money Back Guarantee

30 days

Disk Space

100 GB – Unlimited

Domain Name

FREE (1 year)


HostPapa review

Where HostPapa shines is with its shared hosting, which offers affordable and feature-rich plans geared toward helping both website and small business owners grow their online presence. … read more +

Where HostPapa shines is with its shared hosting, which offers affordable and feature-rich plans geared toward helping both website and small business owners grow their online presence.

HostPapa wants to be more than just a web host, according to CEO Jamie Opalchuck, who told us that the company aims to be a 1-stop shop for small businesses looking for a seamless and simple experience to help them grow.

“We’re looking for a person that we can bring in for $4 a month and help him become more and more successful,” he said. “Our goal is to find that person that just doesn’t have the IT support they need. They can call us, and we’ll actually answer the phone.”

Once we signed up and got our hands dirty with HostPapa’s services, we found they are poised to achieve that and more. A ton of features make marketing, eCommerce, and email a breeze. Beyond Google Apps or Microsoft Office 365, HostPapa also offers two in-house email plans with a user-friendly interface and modest functionality. HostPapa’s email storage limits pale in comparison to the Gmail or Outlook offerings, but the price — less than half of Google and Microsoft — makes HostPapa a great alternative.

“Our plan might be more economical, but it’s not necessarily for everyone,” Jamie said of HostPapa’s email packages. “We want to act as consultants and help our customers reach new heights.”

In addition to unlimited bandwidth and CloudFlare’s content delivery network, Business Pro plan customers can also boost speed and performance with Rocket Fast Premium Servers — double the RAM, double the hard drives, and up to three times faster. HostPapa’s 99.9% uptime guarantee isn’t spectacular but should be plenty sufficient for most users.

Need extra help getting started? HostPapa is the only hosting provider that offers one-on-one sessions with one of their support experts. The 30-minute conference, done via phone or video chat, is included in HostPapa’s Business or Business Pro plans.

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  • FREE drag-and-drop HostPapa website builder
  • Host unlimited WordPress sites on one account
  • 24/7 support via phone, email, and live chat
  • FREE domain registration and email accounts
  • 99.9% uptime guarantee and unlimited bandwidth
  • Get started on HostPapa now.

Money Back Guarantee

30 days

Disk Space

100 GB – Unlimited

Domain Name

FREE (1 year)


GoDaddy review

GoDaddy dedicated server hosting plans feature managed support options, on-demand resources, and the intuitive user control of cPanel. The company offers plans for Linux and Windows users, with a variety… read more +

GoDaddy dedicated server hosting plans feature managed support options, on-demand resources, and the intuitive user control of cPanel. The company offers plans for Linux and Windows users, with a variety of options for operating systems, RAM, processing power, disk space, and hardware choices.

With award-winning security monitoring, GoDaddy support is not only available around the clock to help you troubleshoot issues with your server but the team is keeping an eye on your server status. The company offers a 99.9% uptime guarantee and premier DDoS protection, anti-hacking services, and other security add-ons. GoDaddy managed hosting customers benefit from the assurance that the experts will facilitate security patches, bug fixes, and site backups.

With resource configurations customized to meet your needs, GoDaddy offers dedicated server hosting that you can grow your business with — starting with scalable resources you won’t need to re-provision your server for. The GoDaddy tech support team is available 24/7, guarding your site against malware, hackers, unexpected downtime, and DDoS threats; meanwhile, the company’s support agents are handling any requests that come through the chat portal or email system. With on-demand resources and industry-leading page load speeds, GoDaddy is a dedicated host worthy of your consideration.

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  • Dedicated resources provisioned in minutes, not hours
  • Maximum performance and data protection with RAID 1 disk mirroring
  • Total administrative control with root access, plus cPanel control panel
  • Three levels of server management plans available
  • No resource restrictions or re-provisioning as you upgrade
  • Get started on GoDaddy now.

Money Back Guarantee

30 days

Disk Space

1 TB – 2 TB

Domain Name

FREE (w/ annual plans)


HostPapa review

HostPapa does not currently offer this type of hosting. We would not recommend choosing this host for this hosting category.


GoDaddy review

If you’re looking to grow and scale your website — you currently need, expect to need, or want the option to require scalable resources on-demand, GoDaddy has you covered. The company has strong options… read more +

If you’re looking to grow and scale your website — you currently need, expect to need, or want the option to require scalable resources on-demand, GoDaddy has you covered. The company has strong options for virtual private servers alongside its well-known shared server offerings. Upgrading to any of these options is a relatively seamless process, which extends all the way to dedicated servers.

Dev folks will be pleased to hear that GoDaddy offers root access, so you can install PHP, modules, and proxy servers via the command line with ease. Plans also include cPanel, so you can easily manage your hosting service with a graphical interface. Meanwhile, the GoDaddy team will monitor your server 24/7, including handling patches and backups should you select one of the company’s managed plan options.

The GoDaddy name may not immediately bring VPS hosting to mind. Nonetheless, GoDaddy’s cloud and virtual server offerings include the security, support, and value combination that together embodies the GoDaddy reputation in the hosting space. The company gives you everything you need to scale your web presence.

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  • Designed to handle traffic with Linux or Windows operating systems
  • Provision your server in minutes, with root access and cPanel included
  • Easy upgrades, with tons of SiteLock security add-ons
  • Unlimited bandwidth and lots of processing power
  • FREE managed services for patching, monitoring, and backups
  • Get started on GoDaddy now.

Money Back Guarantee

30 days

Disk Space

40 GB – 240 GB

Domain Name

FREE (w/ annual plans)


HostPapa review

If you’ve outgrown shared hosting and are ready to take on new challenges and customers, consider expanding with HostPapa’s high-performance VPS hosting. … read more +

If you’ve outgrown shared hosting and are ready to take on new challenges and customers, consider expanding with HostPapa’s high-performance VPS hosting.

The company’s Linux plans simultaneously give users high levels of both control and flexibility. The affordable, fully managed solution is easy to scale as your site or application grows. We found HostPapa’s 1.5GB RAM and 50GB of SSD storage to be a touch shy of competitors, but users can quickly scale resources to upward of 24GB RAM and 1TB of storage.

HostPapa makes up for the slightly limited specifications with fully managed services, however. “Managed” can mean anything to hosts, but HostPapa definitely puts its technicians to work for you. Included in those services are automation, performance and firewall troubleshooting, email and backup configuration, software upgrades and migration, and security audits.

“We’re doubling down on support,” CEO Jamie Opalchuk said. “We’re doubling down on a lot of things that make the client experience better.”

Pair that with HostPapa’s award-winning support teams, who are available 24/7/365 via telephone, email, and chat, and you’ve got a solid managed VPS hosting plan ready to help you move on from shared hosting.

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  • FREE wholesale domain reseller account
  • Unlimited domains, websites, and email hosting
  • Enhanced SSD storage and Intel Xeon processors
  • FREE cPanel/WHMCS license, and Softaculous installs
  • Instantly provision up to 24GB of RAM
  • Get started on HostPapa now.

Money Back Guarantee

30 days

Disk Space

50 GB SSD – 1 TB SSD

Domain Name

New or Transfer


GoDaddy review

Upon first getting started with GoDaddy, customers who sign up for an annual plan receive a free domain name and the power to control their hosting via cPanel or Plesk control panels. From either of these… read more +

Upon first getting started with GoDaddy, customers who sign up for an annual plan receive a free domain name and the power to control their hosting via cPanel or Plesk control panels. From either of these interfaces, you can quickly install and set up the WordPress environment in one click at no additional cost.

GoDaddy plans with WordPress feature managed services, which means you don’t have to worry about tedious details of maintaining the server on which your site is hosted. While you’re busy adding content, photos, or products to your WordPress site, GoDaddy ensures that your web pages are loading quickly and attackers are staying away. GoDaddy offers award-winning security practices, including DDoS protection, 24/7 server monitoring, and peace of mind.

Folks seeking a WordPress website are in need of the WordPress install itself, the domain at which to host the site, and as many easy-to-use features for managing the WordPress site as possible. GoDaddy offers all of the above: the 1-click install, domain, email, security monitoring, and hosting management power via cPanel. Especially for the low cost, GoDaddy is a strong choice for WordPress hosting.

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  • 1-click WordPress installs via cPanel or Plesk control panels
  • Enjoy a FREE domain from the world’s #1 registrar
  • Experience 24/7 expert support
  • Award-winning security monitoring
  • FREE year of Office 365 business email services
  • Get started on GoDaddy now.

Money Back Guarantee

30 days

Disk Space

100 GB – Unlimited

Domain Name

FREE (1 year)


HostPapa review

Nearly all hosts these days include easy installations and support for WordPress, the world’s leading content management system. While HostPapa is no different, we discovered the company’s ultra-attentive… read more +

Nearly all hosts these days include easy installations and support for WordPress, the world’s leading content management system. While HostPapa is no different, we discovered the company’s ultra-attentive support team can help new users navigate the sometimes challenging platform.

Available through Softaculous, we found the WordPress installation to be incredibly simple — find the WordPress logo in your control panel and follow the prompts to set up your site with the appropriate title and tagline.

Paired with all the apps and features HostPapa offers for marketing, ecommerce, and email, WordPress hosting opens the door to millions of plugins that should take care of all your needs. Also, you can give WordPress an extra boost by taking advantage of HostPapa’s partnerships: CloudFlare’s content delivery network for speed, SiteLock protection for security, and Let’s Encrypt SSL certificates for additional safety and ecommerce capabilities.

“Our play is what we can supply a small business owner to help in any kind of way with their web properties,” CEO Jamie Opalchuk said when we sat down with him. “Keep it simple; that’s our place.”

If you run into trouble, PapaSquad support is only a phone call, email, or chat message away. Technicians are available 24/7/365 to help, as are HostPapa’s video tutorials, downloadable manuals, and knowledgebase.

“We’re doubling down on support,” Jamie said. “We’re doubling down on a lot of things that make the client experience better.”

WordPress can be challenging at times, and HostPapa is the only hosting company that provides 30-minute sessions through video or phone with one of the company’s support experts. Those sessions are included in Business or Business Pro plans but are available to other customers for a fee.

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  • Auto-installed WordPress with caching and FREE CDN
  • FREE SSL certificate and HTTP/2 support
  • Jetpack pre-installed for speed and security boosts
  • Server firewall, monitoring, and intrusion detection
  • Unlimited MySQL databases and phpMyAdmin
  • Get started on HostPapa now.

Money Back Guarantee

30 days

Disk Space

100 GB SSD – Unlimited

Domain Name

FREE (1 year)


GoDaddy review

GoDaddy uses a custom website builder and easy access to dozens of content management systems to offer a user-friendly site-building solution to customers. Most of GoDaddy’s hosting plans include these… read more +

GoDaddy uses a custom website builder and easy access to dozens of content management systems to offer a user-friendly site-building solution to customers. Most of GoDaddy’s hosting plans include these options at no additional cost. Plus, if you sign up for an annual hosting plan, this world-leading domain name registrar will include your website’s new domain for free.

The company’s site-builder and CMS options are easy to use, including a lot of options for customization and one-click installations. While you worry about making your website beautiful and professional-looking, the GoDaddy team is working around the clock to ensure your site will remain online and performing speedily. The company’s award-winning security team monitors the server supporting your website — keeping an eye out for downtime, hackers, and other security threats. The end result is their uptime guarantee of 99.9%, which isn’t much in the hosting world, but it does the job for most users.

The bottom line is that for a mere dollar per month you can get started with GoDaddy’s website builder plan and choose from hundreds of theme options to start designing the site of your dreams.

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  • FREE site builder included with most hosting plans
  • Easy-to-use interface with tons of customization options available
  • 24/7 expert support via phone, email, and ticketing system
  • 99.9% uptime with an award-winning team monitoring your site and server
  • Step-by-step walkthroughs
  • Get started on GoDaddy now.

Money Back Guarantee

30 days

Disk Space

100 GB – Unlimited

Domain Name

FREE (1 year)


HostPapa review

Despite a few limitations that might not matter to rookie site owners, HostPapa offers an easy-to-use web builder with a surprising number of features. … read more +

Despite a few limitations that might not matter to rookie site owners, HostPapa offers an easy-to-use web builder with a surprising number of features.

Coding experience or not, designing a website can be a long, confusing process. Hiring someone to do it for you can be expensive, stressful, and still doesn’t guarantee you’ll end up with something you like. CEO Jamie Opalchuk told us how HostPapa’s site builder lets you avoid all the hassle and get a beautiful, professional website by yourself in a matter of minutes. Build and manage your site on your own, whether you’re starting from scratch, getting a fresh look, or looking for a better tool.

We dug into the drag-and-drop editor, which is intuitive for the earliest of beginners — just click on the text you want to edit or area where you’d like to upload an image. For the more advanced users, you can customize your site even more by taking a swing at the HTML or CSS code. When we started our site, HostPapa showcased more than a dozen responsive template options. Once we made our selection, we could see more than 100 other choices. Not many site builders allow you to change templates once you’ve started adding content, so we appreciate the flexibility that HostPapa allows.

HostPapa’s builder really shines, however, in the number of widgets you can add to your site. Easily add text, images, maps, videos, and social media widgets right from the start, or upgrade to include one-click publishing to Facebook or an ecommerce store. You can build forms with HostPapa’s own tool or through Wufoo, just like you can add email marketing features through a Constant Contact integration.

“Our play is what we can supply a small business owner to help in any kind of way with their web properties,” Jamie said. “We want to provide a seamless, easy experience.”

Once your site is set up, you can preview how it will look on both desktops and mobile devices. You can always update on the go, from any web browser. The site builder is included for free with HostPapa’s shared hosting plans, or you can buy builder-specific plans to add even more features.

If all else fails, HostPapa offers Do It For Me managed web design services. The company will write your copy, design your site, and optimize it for search engines and mobile devices. Contact HostPapa when you need to update your site, and they’ll take care of you.

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  • Drag-and-drop interface — no technical experience required
  • Hundreds of mobile-friendly, responsive templates
  • 1-click website publishing and Facebook integration
  • Preview mode for desktop and mobile
  • Upgraded ecommerce tools available
  • Get started on HostPapa now.

Money Back Guarantee

30 days

Disk Space

Unlimited

Domain Name

FREE (1 year)

Ryan FrankelRyan Frankel
Hosting Expert

After going through our reviews above, you’ll see one can hardly go wrong with GoDaddy or HostPapa as a first-time host. With such unique specialties, the teams both have something to offer. To determine which is for you, you have to prioritize your needs. Do you need a domain and email hosting for your small business? GoDaddy is a sure thing. Do you want a support team with a small-town vibe and a custom website builder option? Maybe HostPapa’s your winner. In either case, you’re signing up with a hosting provider with years of industry experience to help make your new website a smashing success.

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