Cloudways Host Review: Is This the Best Host for WordPress Users? Cloud or shared Hosting

Cloudways is one of the few companies that offer a great balance between affordability and great functionality when it comes to cloud-based managed WordPress hosting.

Cloudways delivers fully managed hosting and promises no more slow loading WordPress sites and no more WordPress hosting headaches.

Their platform-as-a-service cloud servers come with a fantastic feature set, and you can scale hosting resources as your website grows. Their infrastructure is optimized for speed, performance and security.

If you’re still on the fence about using Cloudways as your managed WordPress host, then sign up for the 30-day free trial that Cloudways offers to test their platform.

Cloudways cheapest managed WordPress hosting plan is 5.00 per month.

Try Cloudways. Get started now

cloudways homepage

About Cloudways

Cloudways was founded by Uzair Gadit, Pere Hospital, and Aaqib Gadit in 2009 and their headquarters is on the island of Malta in Europe. They also have offices in Spain and Dubai and their 30+ staff helped 8,000 users from 43 different countries to launch 12,000+ servers, 25,000+ web apps.

Cloudways’ mission is to provide managed cloud hosting solutions so that their customers can concentrate on the business side while they handle their hosting headaches efficiently.

Cloudways is one of the few companies that offer a great balance between affordability and great functionality when it comes to cloud-based managed WordPress hosting.

Try Cloudways. Get started now.

cloudways logo

  • 52 Springvale Pope Pius XII St. Mosta, Mosta, MST2653, Malta
  • 44 330 001 0338
  • Official website
  • Facebook
  • Twitter
  • Founded by Uzair Gadit, Pere Hospital and Aaqib Gadit in 2009.

Overview of Cloudways

When looking for managed WordPress hosting, you’ll no doubt come across many companies that offer similar services. While the vast majority of web hosts offer managed WordPress hosting on a shared, VPS, or dedicated server environment, one company has truly stepped out of the norm and provided a unique managed hosting solution.

That company is Cloudways.

Managed WordPress Hosting

Cloudways offers managed cloud-hosting services for WordPress sites on a cloud server where multiple copies of your content will be replicated throughout your chosen data center.

Switching of data is handled by a complex algorithm and if your main server goes down, a copy of your website is served from the next available server.

Screenshot of Cloudways WordPress hosting page

This allows for rapid deployment of computing resources, high performance, and service reliability.

Cloudways vs. Traditional Hosting

How is Cloudways WordPress hosting different from traditional hosting?

  • Cloud hosting means your site is stored on multiple servers, compared to traditional hosting where your site is stored on one server (with a back-up)
  • Because your site is on multiple servers, it can be migrated easily in the case of any incidents
  • Cloud hosting improves uptime because one of the other servers in the network can take over if anything goes wrong
  • It’s usually faster than traditional hosting, the server can detect your customers’ location and transmit content from the server nearest to your customer
  • Many cloud hosts use SSD drives to improve your site performance
  • In general, cloud hosts offer more security than traditional hosts. Cloudways uses a range of security techniques to process your WordPress site
  • Cloud servers can scale very quickly; this is ideal if your business site suddenly sees a spike in traffic
  • You have more control of your hosting bill with pay as you go pricing
  • SSD-based WordPress Hosting keeps your site fast with dedicated resources

Try Cloudways. 30-day money-back guarantee.

What are the Key Features of Cloudway Hosting?

As with any hosting company, Cloudways servers provide varying amounts of processing power, memory, bandwidth, and storage space. The most basic hosting plan offers a cloud server with 512 MB RAM, 20 GB of storage, 1 Core Processor, and 1 TB bandwidth.

Here’s how Cloudways keeps your WordPress site secure, fast and easy to maintain:

  1. If you’re moving hosts, Cloudways will take care of your site migration
  2. The Cloudways CDN improves server speed. Faster site speeds are especially important for online stores
  3. The auto-healing feature resolves any issues, lowering the risk of your site crashing
  4. WordPress is the world’s most popular content management system, as a result, it’s target for hackers. Cloudways uses a dedicated firewall to secure your site
  5. Built-in Let’s Encrypt SSL secures communication between your site and your customers
  6. Two-factor authentication offers an extra layer of security against attackers
  7. One-click installation for apps
  8. Easy set-up for new sites – deploy a new site on your server with a single click
  9. Access to 24/7 expert support

cloudways site migration toolMigrating your WordPress site takes just a few clicks, with the Cloudways migration tool.

Launching Your Server is Easy

Cloudways lets you configure the specifications of your desired server directly from their hosting control panel.

Choose From 5 Top Cloud Providers

Before you can start to configure your server, you have to choose your preferred cloud provider on the Cloudways console. A cloud provider is essentially another company that offers Infrastructure-as-a-Service to Cloudways (in this case, it’s the access to data centers and cloud-based servers for hosting websites).

Cloudways works with four cloud providers:

  • Digital Ocean
  • Vultr
  • Google Compute Engine
  • Amazon Web Services
  • Linode

Configuring Your Server is Easy

Once you’ve selected a cloud provider, you can configure your server. A slider on the control panel lets you select the number of page views you anticipate to receive every month. Cloudways uses this information to recommend a server size that would be ideal for your specific hosting needs.

Alternatively, you can set server specifications manually by specifying how much bandwidth, core processors, RAM, and storage you need. Finally, Cloudways will prompt you to select your server location.

Then You’re Ready to Install WordPress

After configuring the cloud server specifications, you can install WordPress from the “application management” tab. There are three WordPress installations to choose from:

  1. Standard WordPress hosting with built-in caching tools.
  2. WordPress Multi-Site.
  3. WordPress with WooCommerce hosting.

Each installation comes with the W3 Total cache plug-in installed and configured to boost site speed and performance.

cloudways set upThese are the four steps you’ll take to launch your server.

What Can You Do with the Cloudways Console?

On the Cloudways console, you’ll find many other settings under the “Server Management” tab. Scrolling further down that tab reveals more features that you can manage as desired.

The following is a quick rundown of Server features that you will get when using Cloudways to host a managed WordPress site:

Security

This security feature keeps a log of “white list” IP addresses that you use to gain access to your server

Backups

Cloudways lets you set up automatic backups of your cloud server images. You can set up the server to back itself up every day, two days, three days and so forth with the maximum backup frequency being one week. You can also back up your server at any time manually at the click of a button.

Monitoring

Server monitoring is perhaps one of the most impressive features that Cloudways offers with their cloud hosting solutions. This section displays a graph that will help you monitor the load on your cloud server. A simple to use drop-down menu provides over 15 variables to monitor, some of which include incoming traffic, Idle CPU, and Reads per Second.

Easily Handle Traffic Surges

There’s nothing like paying for an ad, getting a crush of traffic, then having your site go down because it can’t handle all those visitors coming in at once. With vertical scaling, you can adjust allocated server resources at any time with a few clicks. This is a brilliant feature when experiencing a traffic surge.

If you’re scaling for just a short period Cloudways offers a “Pay as you go” system so that you don’t have to pay for server resources you won’t need later on.

Other Tools and Settings

Cloudways provides a host of other tools besides those mentioned above. For instance, under the “Manage Services” option, you can configure services like MySQL, Apache, and cache memory.

Under “Migrator Tools” option, Cloudways offers a WordPress Migrator tool to help you move an existing WordPress site to their cloud hosting platform.

Using the “Application Add-on” section, you can install application-specific add-ons for DNS management, transactional email services, and so forth. In addition, the Cloudways console offers extra tools such as backup restoration, SSL certificate installation, and GIT integration, just to name a few.

Is Cloudways Good for E-Commerce Hosting?

Cloudways Hosting includes a wide range of e-commerce-friendly features designed to make selling your wares online a piece of cake. The company currently hosts over 10,000 e-commerce stores.

The host boasts 100% reliability with super-fast page loading times as low as two seconds thanks to a combo of Memcached, Apache, Varnish, and Nginx.

The host’s e-commerce options also come complete with a user-friendly console, unlimited storage, managed security & backups, alongside 24-7 support.

Supported E-Commerce Platforms

Cloudways Hosting supports a number of popular e-commerce platforms including Magento, WooCommerce, and Prestashop, which you can use to sell your goods and services online.

Magento

Cloudways promises one-click installation of Magento in a move designed to take the fuss out of installing the open source e-commerce platform. The hosting provider is also optimized to run Magento stores at high-speed, meaning higher conversions for your company.

Additional features include multi-SSL deployment alongside built-in SSH and Git Environments. There is also a free migration service offered for your online store.

WooCommerce

WooCommerce is another popular e-commerce platform supported by Cloudways hosting. The hosting provider has gone above and beyond to ensure that installation is super-easy thanks to a one-click install process and free automatic migration service.

Meanwhile, the host’s WooCommerce hosting plans also include features including WP-CLI support and one-click server scaling so that you can grab some extra resources for your businesses during busy periods.

What About Performance and Uptime?

Cloudways has partnered with some of the top cloud providers in the industry. As a result, you can count on them to provide over 99% uptime when hosting your website on their WordPress cloud servers.

WordPress sites hosted on Cloudways have 40-50% better load times. This is made possible by Cloudways’ proprietary VMAN technology, which deploys Varnish, Memcached, Apache, and Nginx to optimize site speed.

Will My Site Load Fast?

Page speeds are particularly important to small businesses as poor loading times can affect your company’s Google search rankings and drive impatient customers away.

Cloudways boasts super-fast page loading times thanks to their cutting-edge technology stack, created for maximizing speed:

  • Apache
  • Nginx
  • Varnish
  • memcached
  • Redis
  • PHP-FPM
  • MySQL/MariaDB for databases
  • SSD (solid state drives) for storage

A Global Network of Datacenters

In addition, you’ll have the option to use the StackPath CDN (content delivery network) — which uses a global network of 45 PoPs (points-of-presence). Those datacenter nodes store copies of your website. When someone visits your site, the system automatically detects their geographic region and delivers your site from the network node closest to them.

(Note: StackPath CDN was formerly called MaxCDN.)

stackpath cdnThis is the map of StackPath’s network of databases. (Image courtesy of StackPath.)

Can I use the Cloudflare CDN instead?

Yes, you can. Cloudways provides simple step-by-step instructions on how to do this. Cloudflare has a network of 152 datacenters globally.

Cloudflare recently added 22 locations in mainland China. Realize though, that access to the new mainland China locations requires an Enterprise-level account. (There’s no price listed on their site for the Enterprise plan; you’ll have to call customer service for that. It will undoubtedly be more than $200/month though, since that’s the price of the next lowest tier plan, called the Business Plan.)

Your Website May Need to be Tweaked for Speed

A number of page speed factors are dependent on your website and your daily practices, and therefore your responsibility. Cloudways has a good blog post about this: “13 Ways to Speed Up a WordPress Site.” Many of their recommendations will be things that only coders will know how to do.

Check out Google’s Page Speeds Insights tool which analyses your businesses web page for speed and tells you how you could make it work even faster.

Also look at your daily practices: for example, uploading large image files will slow down your site in no time.

Will My Website be Safe from Hackers?

Server security is something that Cloudways take seriously, which is why the new WordPress Managed Hosting Click and Go platform safeguards cloud servers with sophisticated firewalls.

Cloudways technical experts deploy what they call “security hardening techniques” to safeguard servers from hacking attempts.

As mentioned earlier, Cloudways offers automatic site backups, and you can choose the how frequent you want your server to backup data.

Application-Level Security

Application level security refers to those security services that are invoked at the application level as opposed to the network level. It provides an additional layer of security to prevent your online business from external threats.

Earn Up to $6,000 per Month with the Affiliate Program

Yes, Cloudways does have an affiliate program. You can earn up to $6,000 a month with a choice of two commission structures: “Slab” or “Hybrid.” Cloudways will supply you with affiliate links, banners for your website, exclusive deals to promote, and seasonal campaigns.

cloudways affiliate programReady to get started? Signing up with the affiliate program is easy. You can sign up for free.

Cloudways has an impressive program. They provide you with a dedicated affiliate manager and quality learning resources.

You may want to consider this if you have a design agency, are a blogger, or are a freelancer in the website design and development business or some other tech arena.

The “Hybrid” Commission Structure

CUSTOMERS INITIAL COMMISSION RECURRING COMMISSION YOUR MONTHLY EARNINGS
1- 5 $30 7% $164
6 – 20 $30 7% $642
21 – 45 $30 7% $1,445
46 – 80 $30 7% $2,568

How is Their Customer Support?

Getting help from Cloudways is easy. You can contact the support team via phone call, live chat or email.

Alternatively, you can find answers to billing, sales, or technical queries on their support page, which comes replete with knowledgebase articles and answered FAQs.

Cloudways Support screen screenshot

Pros and Cons of Cloudways

Is Cloudways a good managed WordPress hosting solution?

Pros

  • 30-day free trial is available for the cloud-servers that feature 512MB and 1GB of RAM. The best part is that no credit card details are required.
  • Unlike WPEngine that limits installations, Cloudways does not impose any limit on how many WordPress sites you can install.
  • Cloudways Console is a user-friendly control panel for managing your server. It includes plenty of useful features, the most notable being server monitoring and scaling tools.
  • Automatic site backups are easy to configure and can be scheduled as you desire.
  • The Pay-as-you-go pricing system ensures that you only get billed for what you need after scaling server resources.
  • Apart from WordPress, Cloudways offers hosting solutions for many other content management systems such as Magento, Joomla, Drupal, and Moodle.
  • Cloudways offers one site migration at no additional cost.

Cons

  • Unfortunately, you cannot use Plesk or cPanel. Cloudways is a Platform-as-a-Service company so they provide their own console to help you manage applications hosted on cloud servers.
  • Cloud-based hosting is not for everyone because it requires a certain degree of expertise. If you want to avoid technical details completely, you would probably be better off with a traditional managed WordPress hosting service from reputable companies like SiteGround, WPEngine or InMotion.

Summary

Cloudways is one of the few companies that offer a great balance between affordability and great functionality when it comes to cloud-based managed WordPress hosting. Their WordPress cloud servers come with a fantastic feature set, and you can scale hosting resources as your website grows.

If you’re still on the fence about hosting your WordPress site on a cloud server, then sign up for the 30-day free trial that Cloudways offers to test their platform.

Try Cloudways. 30-day money-back guarantee.

Cloudways Frequently Asked Questions

Here are some answers to common questions about Cloudways.

What Makes Cloudways Different From Other Web Hosting Companies?

Cloudways hosts websites on their Click&Go cloud. This platform backs up your website on multiple cloud servers and configures advanced caching tools to boost load speeds and performance.

Which Cloud Providers Does Cloudways Support?

Cloudways currently supports five cloud providers, namely DigitalOcean, Vultr, Google Compute Engine (GCE), Linode, and Amazon Web Services (AWS). Depending on the chosen cloud provider, you can host your website in data centers located in USA, Europe, Asia, or South America. In addition, Cloudways uses of the StackPath CDN — a global network of 45 datacenters worldwide.

Can I Use cPanel or Plesk on a Cloudways Server?

No. However, the Click&Go Cloud console is Cloudway’s custom server management application. It has powerful tools that allow web administrators to configure basic settings, monitor server resources, and do so much more. Click&Go also supports plenty of web applications such as WordPress, Joomla, Drupal Magento, Prestashop, and WooCommerce just to name a few.

Can I Get Assistance Moving My Site To Cloudways?

Yes, Cloudways offers a free site migration service when transferring your website to their cloud platform for the first time. Any additional migrations will incur a fee depending on the type of app your website is running.

Is It Possible To Scale Up Or Scale Down A Server?

You can upgrade server resources to meet traffic requirements at any time through the Click&Go console. Scaling down is possible at any time when using an Amazon or Google server. With DigitalOcean, however, it’s not possible to scale down because of limitations imposed by the provider.

When Do I Pay For Services?

Unlike most prepaid web hosting companies, Cloudways uses a post billing system. Invoices are usually sent in the first week of every month. However, you’ll be paying for services used in the previous month.

What Payment Methods Do They Support?

You can use PayPal upon request as your preferred payment method when subscribing to Cloudways hosting services. Alternatively, the company also accepts all major credit card providers such as MasterCard, Visa and American Express.

How And When Can I Contact Customer Support?

When in need of assistance, you can get in touch with a Cloudways support agent at any time on live chat. The email ticketing is operational 24×7 as well. You can also “request a call” and a Cloudways representative will get in touch via phone during business working hours.

What is the best alternative to Cloudways?

Cloudways is a rock solid managed WordPress host, however, the best alternative to Cloudways is WP Engine and Flywheel.

Cloudways Plans & Prices

Flywheel offers a range of scalable managed WordPress hosting plans. Cloudways is a platform-as-a-service and you can choose to host your WordPress site on a cloud server from DigitalOcean, Vultr, Amazon Web Services or Google Cloud Platform. Here below is an overview of their plans (using DigitalOcean’s cloud servers) and current price list. For latest and most up to date prices visit Cloudways website.

Try Cloudways. 30-day money-back guarantee.

Best Cloudways Alternatives

People share their opinions about companies on Twitter each and every day. We monitor tweets about Cloudways and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Every review is from a real person opinion. We use this information and output an approval rating score, which is based on real people, positive and negative, opinions about Cloudways on Twitter

Cloudways Review on Twitter

We monitor tweets about

Cloudways

and apply

sentiment analysis

to classify tweets as positive or negative. This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about Cloudways on Twitter. Cloudways approval rating score is

77%

. This is based on a total of

13

tweets that mention Cloudways on Twitter. There are

10

mentions that share a positive sentiment and

3

mentions that express a negative sentiment. Find out more about

how it works

.

Cloudways Rating

77% Score

Cloudways vs Competitor Ratings

  • All reviews (13)
  • |
  • Positive (10)
  • |
  • Negative (3)

Sajjad Shahid (@i_sajjadshahid)

Shahroz Nawaz (@_shahroznawaz)

@CoderMaggie Congrats, I’ll definitely cover this on @Cloudways too 🙂

Sajjad Shahid (@i_sajjadshahid)

Jack McConnell (@jackmcconnell)

Also @Cloudways support is mighty quick. Best I’ve seen in the hosting, er… sphere?

Scott McLeod (@realscottmcleod)

@Cloudways I literally hate how you handle invoicing and payments. Aggressive emails with no clear CTA is such bad form.

Ashley Bale (@AshleyBaleIT)

@Cloudways & @digitalocean Thank you for your first class customer service today! #Fareed & #Ashad

Joanna J van Vuuren (@chickasskick)

Holey moley, @Cloudways are absolutely the best! Now add free SSL certs to your websites with just one click! Awesome! 😀

Orlando Salcedo (@osalcedo)

I’m going to leave this one right here… If you’re looking for managed hosting… @Cloudways is awwwwesome! I’m loving it 🙂

Brian O’Neill (@brianoneill)

@Cloudways yeah I installed it yesterday. Seems good. Well done 🙂

not sure i like cloudways as much anymore waaaaaay too confusing 🙁

@Cloudways needs a one click push from staging to live to compete with managed WP hosts. But their platform is still worth the trade off.

Michael Gamble (@mikonmedia)

@cloudways Accepting new customers? Trying to chat and also sign up for an account but not getting emails and your 24×7 is down 🙁

Postfilm Design Co. (@postfilmdesign)

@Cloudways no, thank YOU! All we want to do is build gorgeous sites that are fast & you help us do that. We are bug fans!

1

We do our best to provide you with all the information you need to make a smart hosting choice. But if you find you need more, check out our sister site, WhoIsHostingThis.com. It includes dozens of hosting reviews from actual customers. So if you want to know what it’s really like to host with Cloudways, this is the place to look.

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